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Inspections and repairs

Inspections that need access to the apartments, and repairs ordered from contractors, handled from the announcement to the protocol.

An inspection step by step

1

Announcement

The office announces an inspection (gas, chimney, meter reading) with visit slots. The system picks the apartments to visit, e.g. all those with a gas boiler.

2

Booking

Residents book a slot for their apartment on the community's website. Inspections show as a list and in a calendar.

3

Changes

When a slot changes or the inspection is cancelled, the residents who booked are told.

4

Visits and protocols

At the door, the office records the visit's result, and the protocol is filed in the resident's documents.

5

Not reached

Apartments that couldn't be visited wait on a follow-up list.

Repairs and contractors

  • a repair request with its building, apartment and equipment
  • the contractor on the request, and the job sent to them by e-mail from the system
  • the contractor's invoice linked to the request
  • periodic maintenance of equipment, e.g. lifts

Buildings and equipment

  • the community's buildings or staircases with their apartments
  • equipment in common areas: lifts, boiler rooms, intercoms
  • equipment in apartments: gas boilers, meters
  • each piece of equipment's history of repairs and inspections

No more lists on the staircase door

See what an inspection announcement and a resident's booking look like.